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Customer Service

  • Shipping & Delivery

    Mrs. Mike's orders are shipped by UPS. All orders are shipped within 24-48 hours. Orders placed on Saturdays, Sundays and holidays will not ship until the following business day.

    International Shipping

    We do not offer international shipping at this time.

  • Privacy & Security

    Customer Privacy Policy

    Our privacy policy covers the collection, use, and disclosure of personal information that may be collected by our website anytime you interact with our company, such as when you visit our website, when you purchase our products and/or services, or when you call our sales or support associates. Your privacy is a priority and we go to great lengths to protect it.

    We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and/or services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest announcements, updates, special offers, and events that you might like to hear about.

    Collection and Use of Your Personal Information

    When you interact with our website, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, contact preferences, and your credit card information. We collect information regarding customer activities on our website. This helps us to determine how best to provide useful information to customers and to understand which parts of our website, products, and services are of most interest to you.

    We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve our current products/services.

    Except as described in this statement, our company will not disclose your personal information and its controlled subsidiaries and affiliates without your consent. We do not sell or rent your contact information to other marketers or partners.

    Security We Use to Protect Your Personal Information

    We take precautions - including administrative, technical, and physical measures - to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.

    If you have questions or concerns about our Privacy Policy, please Contact Us. Mrs. Mike's is located in Freeport, IL.

  • Returns & Replacements

    All sales are final. If you have any concerns with your order, please Contact Us for assistance.

    If the package is returned to us because of an address error made by the customer or the customer refuses the package, the customer will be responsible for the shipping costs back to us, there will be no credit issued to the customer for the order.

  • Ordering

    These terms and conditions of sale shall govern this order and buyer shall be deemed to have agreed to them. Any attempt to change or add to these terms by buyer, or any conflicting terms on any correspondence, purchase order, or other form sent by buyer is hereby objected to and rejected. Buyer shall be deemed to have agreed to these terms and conditions of sale by placing an order, accepting delivery or by making payment hereunder. No oral agreement, course of prior dealings between the parties or trade usage shall amend or supplement any of the terms or conditions herein. All sales are final after payment has been completed.

  • Payment, Pricing & Promotions

    We accept all major credit cards including Visa, MasterCard, AMEX and Discover.

  • Viewing Orders

    To view your order, you will need to enter the ORDER ID found on the order confirmation email. View Your Order Here

  • Updating Account Information

    To update your account information, please login to your current Account. Forgot your password? Retreive your password here Account Password Reset.

Mrs. Mike's Potato Chips
A Product of Altona Company | © All Rights Reserved
70 East Monterey Street, Freeport, Illinois 61032